09:00 A.M.
Call Center receives a call requesting repair from a AAA level hospital in Zhengzhou.
Lanmage not only provides high-quality medical equipment but also focuses on professional and quick services .Each engineer undergoes systematic training and strict assessment to prevent potential medical risks.
After-sales Hotline: 400 888 6452
On receiving a call from the customer, a controlled and highly effective service process is immediately activated.The customer service team regularly reports feedback to R&D, creating an R&D mechanism that is driven and oriented to customer demands.
24X7 service provided by the Customer Service Center
After-sales satisfaction up to 90%
10 indicators to supervise the overall service process
Professional engineer teams possessing technical skills
Free software upgrade
Nearly 3,000 hospital end users trained every year.
Call Center receives a call requesting repair from a AAA level hospital in Zhengzhou.
Engineer Huang reaches the hospital for inspection, with spare parts.
The engineer carefully inspects the operation of other devices.
The Customer Service Center submits the quality feedback sheet and discusses the solution with the R&D team.
The Production Department turns the technology into product.
Comprehensive publicity materials enable more customers to get an in-depth understanding of the solution.